To ensure efficient assistance, please follow these steps for quote requests and work orders:
Email Requests: All email enquiries to go to jobs@lignumdc.com.au.
Our administration staff will enter the request into our system for processing.
Note - When submitting work orders or quotes, please provide:
Online Enquiries: See our ‘contact us’ page to fill out a enquiry form or contact our management team
Confirmation: You will receive a confirmation email with a job reference once your request is logged.
Booking Process: Bookings will be coordinated with the renter if tenanted, or the agent/owner if vacant or owner-occupied. All relevant parties will be kept informed throughout the process.
Project Management: For larger jobs (e.g., prep for sale or renovations), a Lignum project manager will be assigned to oversee the project, ensuring everything runs smoothly. We also provide a comprehensive scope table and job overview. Ongoing communication will be established with agents, owners, or renters.